Privacy policy

With this privacy policy, we provide information about which personal data we process in connection with our activities and operations, including our partekk.com website. In particular, we provide information on why, how and where we process personal data. We also provide information about the rights of persons whose data we process.

For individual or additional activities and operations, further data protection declarations and other legal documents such as general terms and conditions (GTC), terms of use or conditions of participation may apply.

We are subject to Swiss data protection law and any applicable foreign data protection law, in particular that of the European Union (EU) with the General Data Protection Regulation (GDPR). The European Commission recognizes that Swiss data protection law ensures adequate data protection.

1. Contact address

Responsibility for the processing of personal data:

Partekk AG
Panoramaweg 12
6376 Emmetten
Switzerland

service@partekk.ch

We would like to point out if there are other controllers for the processing of personal data in individual cases.

2. terms and legal bases

2.1 Terms

Personal data is any information relating to an identified or identifiable person. A data subject is a person about whom personal data is processed.

Processing includes any handling of personal data, regardless of the means and procedures used, in particular the storage, disclosure, procurement, collection, deletion, storage, modification, destruction and use of personal data.

The European Economic Area (EEA) comprises the member states of the European Union (EU) as well as the Principality of Liechtenstein, Iceland and Norway. The General Data Protection Regulation (GDPR) defines the processing of personal data as the processing of personal data.

2.2 Legal basis

We process personal data in accordance with Swiss data protection law, in particular the Federal Act on Data Protection (FADP) and the Ordinance to the Federal Act on Data Protection (OFADP).

If and to the extent that the General Data Protection Regulation (GDPR) is applicable, we process personal data based on at least one of the following legal grounds:

  • Article 6(1)(b) GDPR for the processing of personal data necessary for the performance of a contract with the data subject or for the implementation of pre-contractual measures.
  • Article 6(1)(f) GDPR for the processing of personal data necessary to protect our legitimate interests or those of third parties, provided that the fundamental rights, freedoms, and interests of the data subject do not override these interests. Legitimate interests include, in particular, our interest in carrying out and communicating our activities in a sustainable, user-friendly, secure, and reliable manner, ensuring information security, preventing misuse, enforcing our legal claims, and complying with Swiss law.
  • Article 6(1)(c) GDPR for the processing of personal data necessary to comply with a legal obligation to which we are subject under applicable laws of EEA member states.
  • Article 6(1)(e) GDPR for the processing of personal data necessary for the performance of a task carried out in the public interest.
  • Article 6(1)(a) GDPR for the processing of personal data based on the consent of the data subject.
  • Article 6(1)(d) GDPR for the processing of personal data necessary to protect the vital interests of the data subject or another natural person.

3. Type, scope and purpose

We process the personal data necessary to carry out our activities in a sustainable, user-friendly, secure, and reliable manner. Such personal data may fall into the categories of inventory and contact data, browser and device data, content data, metadata and peripheral data, usage data, location data, sales data, as well as contract and payment data.

We process personal data for the duration required for the respective purpose(s) or as required by law. Personal data that is no longer necessary for processing will be anonymized or deleted.

We may have personal data processed by third parties. We may also process personal data jointly with third parties or transfer it to third parties. Such third parties primarily include specialized service providers whose services we use. We ensure data protection is upheld even when data is processed by such third parties.

We only process personal data with the consent of the data subject unless processing is permissible on other legal grounds. Processing without consent may be permitted, for example, to fulfill a contract with the data subject and for corresponding pre-contractual measures, to safeguard our overriding legitimate interests, if the processing is evident from the circumstances, or after prior notification.

In this context, we particularly process information voluntarily provided by a data subject when contacting us—such as via postal mail, email, instant messaging, contact forms, social media, or telephone—or when registering for a user account. We may store such information in an address book, a customer relationship management (CRM) system, or similar tools. If we receive data about other persons, the individuals providing the data must ensure data protection for those persons and verify the accuracy of the personal data.

Additionally, we process personal data that we receive from third parties, obtain from publicly accessible sources, or collect in the course of our activities, provided that such processing is legally permissible.

4. Personal data abroad

We generally process personal data in Switzerland and the European Economic Area (EEA). However, we may also export or transfer personal data to other countries, in particular in order to process it or have it processed there.

We may export personal data to all countries and territories on earth and elsewhere in the universe, provided that the local law guarantees adequate data protection in the opinion of the Federal Data Protection and Information Commissioner (FDPIC) or in accordance with a decision of the Swiss Federal Council and – if and insofar as the General Data Protection Regulation (GDPR) is applicable – in accordance with a decision of the European Commission.

We may transfer personal data to countries whose law does not guarantee adequate data protection, provided that data protection is guaranteed for other reasons, in particular on the basis of standard data protection clauses or with other suitable guarantees. Exceptionally, we may export personal data to countries without adequate or appropriate data protection if the special requirements under data protection law are met, for example the express consent of the data subjects or a direct connection with the conclusion or execution of a contract. Upon request, we will be happy to provide data subjects with information about any guarantees or provide a copy of guarantees.

5. Rights of data subjects

Data subjects about whom we process personal data have rights under Swiss data protection law. These include the right to information and the right to rectification, erasure or blocking of the processed personal data.

Data subjects whose personal data we process may – if and insofar as the General Data Protection Regulation (GDPR) is applicable – request confirmation free of charge as to whether we are processing personal data concerning them. In this case, data subjects can request information about the processing of their personal data, have the processing of their personal data restricted, exercise their right to data portability and have their personal data rectified, erased (“right to be forgotten”), blocked or completed.

Data subjects whose personal data we process can – if and insofar as the GDPR is applicable – withdraw their consent at any time with effect for the future and object to the processing of their personal data at any time.

Data subjects whose personal data we process have the right to lodge a complaint with a competent supervisory authority. The supervisory authority for data protection in Switzerland is the Federal Data Protection and Information Commissioner (FDPIC).

6. Data security

We take suitable technical and organizational measures to ensure data security appropriate to the respective risk. However, we cannot guarantee absolute data security.

Our website is accessed using transport encryption (SSL / TLS, in particular with the Hypertext Transfer Protocol Secure, abbreviated to HTTPS). Most browsers indicate transport encryption with a padlock in the address bar.

Our digital communication – like all digital communication in general – is subject to mass surveillance without cause or suspicion and other surveillance by security authorities in Switzerland, the rest of Europe, the United States of America (USA) and other countries. We cannot directly influence the corresponding processing of personal data by secret services, police forces and other security authorities.

7. Use of the website

7.1 Cookies

We may use cookies. Cookies—both our own (first-party cookies) and those from third parties whose services we use (third-party cookies)—are data stored in the browser. Such stored data is not necessarily limited to traditional text-based cookies.

Cookies can be stored in the browser either temporarily as “session cookies” or for a specific period as so-called “persistent cookies.” Session cookies are automatically deleted when the browser is closed, whereas persistent cookies have a defined storage duration. Cookies enable, among other things, the recognition of a browser on a subsequent visit to our website, allowing us to measure the reach of our website. Persistent cookies can also be used for online marketing purposes.

Cookies can be disabled or deleted entirely or partially in the browser settings at any time. However, without cookies, our website may no longer be fully functional. Where necessary, we actively seek explicit consent for the use of cookies.

For cookies used for performance and reach measurement or advertising purposes, many services offer a general opt-out option through platforms such as AdChoices (Digital Advertising Alliance of Canada), the Network Advertising Initiative (NAI), YourAdChoices (Digital Advertising Alliance), or Your Online Choices (European Interactive Digital Advertising Alliance, EDAA).

7.2 Server log files

We may collect the following information for each access to our website, provided that this information is transmitted by your browser to our server infrastructure or can be determined by our web server: Date and time including time zone, Internet Protocol (IP) address, access status (HTTP status code), operating system including user interface and version, browser including language and version, individual sub-page of our website accessed including amount of data transferred, last website accessed in the same browser window (referrer).

We store such information, which may also constitute personal data, in server log files. The information is required to provide our website in a permanent, user-friendly and reliable manner and to ensure data security and thus in particular the protection of personal data – also by third parties or with the help of third parties.

7.3 Tracking pixels

We may use tracking pixels on our website. Tracking pixels are also known as web beacons. Tracking pixels – including those from third parties whose services we use – are small, usually invisible images that are automatically retrieved when you visit our website. Tracking pixels can be used to collect the same information as server log files.

8. Notifications and messages

We send notifications and messages by e-mail and via other communication channels such as instant messaging or SMS.

8.1 Measuring success and reach

Notifications and messages may contain web links or tracking pixels that record whether an individual message has been opened and which web links have been clicked on. Such web links and tracking pixels can also record the use of notifications and messages on a personal basis. We require this statistical recording of usage to measure success and reach in order to be able to send notifications and messages in an effective, user-friendly, permanent, secure and reliable manner based on the needs and reading habits of the recipients.

8.2 Consent and objection

You must always expressly consent to the use of your e-mail address and your other contact addresses, unless such use is permitted for other legal reasons. Wherever possible, we use the “double opt-in” procedure to obtain consent, i.e. you will receive an e-mail with a web link that you must click on to confirm, so that no misuse by unauthorized third parties can occur. We may log such consents, including the Internet Protocol (IP) address, date and time, for reasons of proof and security.

You can object to receiving notifications and communications such as newsletters at any time. With such an objection, you can also object to the statistical recording of usage for measuring success and reach. Necessary notifications and communications in connection with our activities and operations remain reserved.

8.3 Service provider for notifications and messages

We send notifications and messages with the help of specialized service providers.

In particular, but not exclusively, we use

Mailchimp: communication platform; Provider: The Rocket Science Group LLC d/b/a Mailchimp (USA) as a subsidiary of Intuit Inc (USA); Data protection information: Privacy Policy (Intuit) including “Country and Region-Specific Terms”, “Mailchimp Privacy Frequently Asked Questions”, “Mailchimp and European Data Transfers”, “Security”, Cookie Policy, “Privacy Rights Requests”, “Legal Notice”.
Mailgun: Platform for transactional emails; Service provider: Mailgun Technologies Inc (USA) together with its subsidiaries (“Mailgun Group”); Privacy Policy: Privacy Policy.

9. Social Media

We are present on social media platforms and other online platforms in order to communicate with interested parties and provide information about our activities and operations. In connection with such platforms, personal data may also be processed outside Switzerland and the European Economic Area (EEA).

The General Terms and Conditions (GTC) and terms of use as well as data protection declarations and other provisions of the individual operators of such platforms also apply in each case. In particular, these provisions provide information about the rights of data subjects directly vis-à-vis the respective platform, including, for example, the right to information.

10. Services of third parties

We use services from specialized third parties in order to be able to carry out our activities and operations in a permanent, user-friendly, secure and reliable manner. Among other things, we can use such services to embed functions and content in our website. In the case of such embedding, the services used record the Internet Protocol (IP) addresses of users at least temporarily for technically compelling reasons.

For necessary security, statistical and technical purposes, third parties whose services we use may process data in connection with our activities and operations in aggregated, anonymized or pseudonymized form. This is, for example, performance or usage data in order to be able to offer the respective service.

We use in particular:

  • Google services: Provider: Google LLC (USA) / Google Ireland Limited (Ireland) for users in the European Economic Area (EEA) and Switzerland; General information on data protection: “Privacy and Security Principles”, Privacy Policy, “Google is committed to complying with applicable data protection laws”, “Privacy Policy for Google Products”, “How we use data from websites or apps on or in which our services are used” (information from Google), “Types of cookies and other technologies used by Google”, “Personalized advertising” (activation / deactivation / settings).

10.1 Automation and integration of apps and services

We use specialized platforms to integrate and connect existing third-party apps and services. We can also use such “no-code” platforms to automate processes and activities with third-party apps and services.

We use in particular:

  • Zapier: Automation and integration of apps and services; Provider: Zapier Inc. (USA); Data protection information: Privacy Policy, “Data Privacy at Zapier”, “Data Privacy & Security FAQ”, “Security and Compliance”.

10.2 Contact options

We use services from selected providers in order to be able to communicate better with third parties such as potential and existing customers.

We use in particular:

  • bexio: Customer Relationship Management (CRM); Provider: bexio AG (Switzerland); Information on data protection: Privacy policy, “Cloud and data security”, “Data security – definition and measures for companies”.
  • Freshworks: Customer relationship management (CRM) and customer service; Service provider: Freshworks Inc. (USA); Information on data protection: Privacy policy.
  • monday.com: Customer relationship management (CRM) and management platform; Service provider: monday.com Ltd (Israel); Privacy Policy: Privacy Policy, “Legal Portal”, “Trust Center”, Cookie Policy.
  • Pipedrive: Customer relationship management (CRM); Service provider: Pipedrive OÜ (Estonia); Privacy Policy: Privacy Policy, ‘Data Controller and Data Processor’.
  • Salesforce: Customer Relationship Management (CRM); Service provider: Salesforce.com Inc (USA) / Salesforce.com Germany GmbH (Germany); Data protection information: “Data protection” (with the “most important contents of the data protection declaration”), data protection declaration.

10.3 Audio and video conferences

We use specialized audio and video conferencing services to communicate online. For example, we can use them to hold virtual meetings or conduct online lessons and webinars. When participating in audio and video conferences, the legal texts of the individual services, such as data protection declarations and terms of use, also apply.

Depending on your life situation, we recommend muting the microphone by default and blurring the background or displaying a virtual background when participating in audio or video conferences.

We use in particular:

  • Zoom: Video conferencing; Service provider: Zoom Video Communications Inc (USA); Information on data protection: Privacy policy, “Data protection at Zoom”, “Legal compliance center”.

10.4 Digital audio and video content

We use services from specialized third parties to enable the direct playback of digital audio and video content such as music or podcasts.

We use in particular:

  • YouTube: Video platform; Provider: Google; YouTube-specific information: “Privacy and Security Center”, “My data on YouTube”.

10.5 Fonts

We use third-party services to embed selected fonts, icons, logos and symbols on our website.

In particular, we use:

  • Google Fonts: Fonts; Provider: Google; Google Fonts-specific information: “Privacy and Google Fonts”, “Privacy and data collection”.

10.6 Payments

We use specialized service providers to process our customers’ payments securely and reliably. The legal texts of the individual service providers, such as general terms and conditions or data protection declarations, also apply to the processing of payments.

We use in particular:

  • PayPal (including Braintree): Processing of payments; providers: PayPal (Europe) S.à r.l. et Cie, S.C.A. (Luxembourg) / PayPal Pte. Ltd (Singapore); information on data protection: Privacy policy, “Statement on cookies and tracking technologies”.
  • Stripe: Processing of payments; Provider: Stripe Inc. (USA) / Stripe Payments Europe Limited (SPEL, Ireland) for users in the European Economic Area (EEA) and Switzerland and partly in the UK / Stripe Payments UK Limited (UK) and Stripe Capital Europe Limited (Ireland) partly for users in the UK; Privacy Policy: “Stripe Privacy Center” (“Stripe Privacy Center”), Privacy Policy, Cookie Policy.

10.7 Use of Google Analytics

This website (hereinafter referred to as “website”) uses Google Analytics, a web analysis service provided by Google Inc (hereinafter referred to as “Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site.The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, due to the activation of IP anonymization on these websites, your IP address will be shortened by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there.Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator.

The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. The purpose of data processing is to analyze the use of the website and to compile reports on website activity.Based on the use of the website and the Internet, further associated services are then to be provided.The processing is based on the legitimate interest of the website operator.You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de

11. Participation in partner programs

We participate in partner programs. On the one hand, we may be compensated for references to third-party offers or for linking to third-party offers. On the other hand, we may compensate third parties for referring to our activities and operations or linking to our online offering (affiliate marketing). In this context, we may record – also on a personal basis – which offers are used and which web links are followed.

12. Extensions for the website

We use extensions on our website to enable additional functionalities.

Specifically, we use:

  • Antispam Bee: A privacy-friendly yet efficient and reliable spam protection tool that distinguishes between legitimate human comments and unwanted bot-generated spam.

    • Developer: Pluginkollektiv (based in Germany and across Europe)
    • Privacy information: Uses its own server infrastructure and does not rely on cookies.
    • Documentation: Pluginkollektiv | GitHub

  • SalesViewer® Technology
    On this website, we use the SalesViewer® technology provided by SalesViewer® GmbH to collect and store data for marketing, market research, and optimization purposes, based on the legitimate interests of the website operator (Art. 6(1)(f) GDPR).

    A JavaScript-based code is used to gather company-related data and analyze its usage. The data collected with this technology is encrypted via a non-reversible one-way function (so-called hashing). The data is immediately pseudonymized and is not used to personally identify visitors to this website.

    The data collected via SalesViewer® will be deleted as soon as it is no longer required for its intended purpose, provided that no legal retention obligations prevent its deletion.

    You may object to the collection and storage of your data at any time with future effect by clicking on this opt-out link. This will place an opt-out cookie on your device for this website. If you delete your cookies in this browser, you will need to click the link again to opt out.

  • Google reCAPTCHA
    We use Google reCAPTCHA (hereafter “reCAPTCHA”) on this website. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

    The purpose of reCAPTCHA is to verify whether data input on this website (e.g., in a contact form) is made by a human or by an automated program. reCAPTCHA analyzes website visitor behavior based on various characteristics. This analysis begins automatically as soon as the visitor accesses the website. reCAPTCHA evaluates different types of information, such as IP address, time spent on the website, and user interactions like mouse movements. The collected data is transmitted to Google. These analyses take place entirely in the background, without notifying website visitors.

    The storage and analysis of data are based on Art. 6(1)(f) GDPR—the website operator has a legitimate interest in protecting its website against abusive automated monitoring and SPAM. If explicit consent is requested, processing is based exclusively on Art. 6(1)(a) GDPR and § 25(1) TTDSG (for cases where consent involves the storage of cookies or access to device information such as device fingerprinting under TTDSG). Consent can be revoked at any time.

    For more details on Google reCAPTCHA, please refer to Google’s Privacy Policy and Terms of Service:

13. Measurement of success and reach

We use services and programs to determine how our online offering is used. In this context, we can, for example, measure the success and reach of our activities and operations as well as the effect of third-party links to our website. We can also, for example, test and compare how different versions of our online offering or parts of our online offering are used (“A/B test” method). Based on the results of the success and reach measurement, we can in particular correct errors, strengthen popular content or make improvements to our online offering.

When using services and programs to measure success and reach, the Internet Protocol (IP) addresses of individual users must be stored. IP addresses are always shortened (“IP masking”) in order to follow the principle of data minimization through the corresponding pseudonymization and thus improve user data protection.

When using services and programs to measure success and reach, cookies may be used and user profiles may be created. User profiles include, for example, the pages visited or content viewed on our website, information on the size of the screen or browser window and the – at least approximate – location. In principle, user profiles are only created in pseudonymized form. We do not use user profiles to identify individual users. Individual third-party services with which users are registered may be able to assign the use of our online offering to the user account or user profile with the respective service.

We use in particular:

  • Matomo Cloud: Success and reach measurement with pseudonymized Internet Protocol (IP) addresses; Provider: InnoCraft Ltd (New Zealand); Data protection information: Privacy policy, No cross-website collection and no transfer of data to third parties (“100% data ownership”).

14. Final provisions

We may amend and supplement this privacy policy at any time. We will inform you of such amendments and additions in an appropriate form, in particular by publishing the current data protection declaration on our website.

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